CE Limited

Position:Services

Functional Out-tasking

Why you need CE Functional Out-tasking Service?

l Severe shortage of manpower

l Present staff cannot meet demands

l Expect lower cost but efficient management solutions

CE understands enterprises partners face lots of challenges of HR in Macau, such as severe shortage of manpower, cost control, sources application and techniques cannot fulfill enterprises’ demands; therefore, they may need functional out-tasking service to assist them can spend more time on core business.
More and more companies adapt functional out-tasking proposal because they know certain tasks will be better accomplished by others than do it themselves, which means that the consideration of accepting this service has been transformed from cost to efficiency. CE has been a close partner for our clients for a long time, and the reason why they trust us so much because they believe we always endeavor to provide tailor-made solutions and services specifically on different cases. Functional out-tasking will be regarded as our core business

CE Functional Out-tasking Service

l Call Center

l HR Function Support

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Call Center

CE invests in call center business with multiple resources. Not only regulating exact SOP and mange with professional methods, CE coordinates different customer service mechanisms into our professional customer service system. CE provides services with comprehensive telephone management system which includes IVR, IVVR, guardian system, and so on. Our distinguished Guest Service Representatives can provide 24 hours hotline service, telephone marketing, telephone answering service, market research, etc.

Internal & External Customer Service

1、Hotline service
2、Marketing promotion
3、Mission taken, request for fix form filling
4、Organizing work reports
5、Service inquiry and other general survey

Technical Support

1、Problem solving and inquiry
2、Remote technical assistance
3、Remote control management

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HR Function Support

HR function support is one of the HR solution services. Enterprises outsource one or certain HR job task to CE, and we manage it for you for lowering personnel cost and realize maximum efficiency for you. Our services include:

1、Fundamental support: deal with onboard / resignation procedures, income tax, authorized payment for social welfare fund and industry injury.
2、Payroll management and issuing
3、Personnel file management

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Want to know more, please contact us