性質與目標:
This is a one-day intensive workshop providing participants with the key leadership and people management skills for successful project delivery. It covers areas such as team building, motivation techniques, expectation management and stakeholder analysis. Proven human resources management and relationship management theories will be discussed and more importantly, case studies and group exercises will help illustrate how they work in real life. Negotiation and influencing skills for managing project stakeholders will be addressed in the workshop.
授課方式:Lecture (50%); Case study & group discussion (30%); Simulation exercise (20%)
內容:
1. Project Team Management
-Assembling a winning team
-Skills development, team building and team work
-Performance appraisal
-Typical human resource issues
2. Project Team Development and Motivation Techniques
-Team building, team structure, and group dynamics
-Motivation theories in action – application of proven motivation models and empowering skills
-Understanding and solving team members’ motivational problems
-Coaching skills
3. Managing without Authority
-What is authority?
-Where does power come from?
-Managing without authority through leadership and motivation
4. Project Negotiation and Influencing Skills
-Negotiation styles: Win-win approach vs. traditional win-lose approach
-Negotiation to resolve team conflicts with stakeholders