內容:
1. Overview of Project Management
-Basic concept review and project management trend
-Comparison of projects with ongoing operations
-Project stakeholders, objectives and tradeoffs
-Organization structure and project management
-Life cycle models and the interaction among process
-Overview of the process groups and nine knowledge areas
2. Integration Management
-Overall project planning
-Change control management
-Overall project monitoring and control
-Project closure
3. Scope Management
-Scope definition, planning, and control
-Developing WBS and project plan
-Scope change control
4. Time Management
-Project scheduling
-Network diagrams, PDM,ADM and dependency
-Resource leveling
-Schedule control
-Advanced topics including critical and duration compression techniques
5. Cost Management
-Project costing, sizing, budgeting, cost/benefits analysis
-Analogous estimation, parametric estimation, bottom-up estimation
-Reserve analysis and contingency planning
-Earned value analysis
6. Risk Management
-Concept of risk
-Tools & techniques in risk planning, identification, analysis, risk response and control
-Risk planning techniques including brainstorming, Delphi method, SWOT analysis
-Qualitative and quantitative risk analysis
-Decision tree and Monte Carlo analysis
7. Quality Management
-Basic concept of quality management, quality standards, cost of quality, tools of quality management
-Quality movement, quality planning, quality assurance, quality control, and continuous process improvement
-Seven basic tools of quality control
8. Human Resources Management
-Organization planning, staff acquisition, & team development
-Team building, group dynamics, fundamental interpersonal relations and behaviour
-Maximizing interpersonal relationships
-Motivational basis for human interaction
-Sources pf power for project managers
9. Communication Management
-Concepts, tools and techniques in project communication planning, distribution, and reporting
-Stakeholder analysis
-Managing conflicts: Sources of conflict, organizational conflict-management styles
-Essential project management communication skills: Facilitating meeting, emails,
-Proactive listening, and presentation
-Understanding and mastering negotiating-stages of negotiation, negotiation as a collaborative process, and negotiation tactics
10. Procurement Management
-Organizing and planning for contracting, contract payment types, contract administration and closing
-The life cycle of a contract
-Contract types, contracting methods, and risk in contracts
-Make-or-buy decision
11. Professional Responsibilities
-Code of ethics
-Professional responsibilities of a project manager
-Socio-economic factors in projects
-Global projects and cultural issues