·         Assembling a winning team

·         Skills development, team building and team work

·         Coaching people

·         Performance appraisal

·         Typical human resource issues

Leadership vs. Management

·         Contemporary leadership theories

·         Leadership styles

·         Situational leadership

·         How to become a leadership in your workplace?

Team Development

·         Team building, team structure, and group dynamics

·         Optimizing interpersonal relationships and behavior

·         Managing and dealing with conflict: sources of conflict, organizational conflict, conflict-management styles

·         Influencing stakeholders in your organization

Motivation Techniques

·         Motivation theories in action – real life application of proven motivation models and empowering skills

·         Understanding and solving employees’ motivational problems

Personality and Behavioral Models

·         Understanding your team members using the Myers-Briggs Type Indicators (MBTI)

·         Other popular models

Project Communication Management

·         Concepts, tools and techniques in communication planning, information distribution, and performance reporting

·         Communication basics:

o   How to facilitate meeting?

o   Using emails effectively

o   Conducting face to face conversation

o   Participating in audio teleconference

·         Proactive listening and coaching skills

·         Becoming a greater presenter and public speaker

Business Negotiations

·         Negotiation styles: Win-win approach to negotiation vs. traditional win-lose approach

·         Factors influencing the negotiation process

·         Forming position: Determining best alternatives to no agreement (BATNA) before negotiation

·         Developing relationship not conquests

·         Handling resistance

·         Various dynamics and techniques that can impact the negotiation process

·         Use of space, time and environment

·         Negotiation tactics

·         The cultural elements

Culture and Other Social-Economical-Environmental Issues

·         Internationalization

·         Cultural influences

·         Social-Economic-Environmental Sustainability